ABOUT US

Uniteem Tech & Consulting is a full-service telecommunications, cloud, security and IT consulting firm. With over 40 years of combined experience and expertise. We specialize in helping customers build business outcomes and address current use cases through procurement of voice, data, cloud computing, hosted/managed service, security and as a service solution sets at no cost to the customer! The carriers and service providers pay us NOT YOU!

Uniteem stays at the forefront of your IT, Voice or Data solutions around your specific needs and provide continued support and consultation at no cost to our clients. Once we analyze your business together, we bring in the VIP contacts from your chosen or recommended providers to showcase their best products, services and pricing so your company gets the most out of their time and budget. Technology is changing too fast, allow us to assist in getting the solutions you deserve at a price you want.

If you have any querry for related business… We are available

Free TelecomConsult

Uniteem helps with reducing costs and aligning with current business needs by providing competitive options, audits and review of recurring technology costs which results in increased budget availability and an average of 25% savings on their total telecom costs. We are the customers advocate and provide unbiased options when it comes to telecommunication.

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Circuit Monitoring

How are companies determining when a problem happens where it generates from? Far too often you have the carrier pointing fingers and the PBX and you have the IT team pointing fingers at the Telco. This is a huge waste of time and company dollars without any real resolution. Uniteem can be that go to company that monitors any and every circuit you have! Would a live URL showing you your connections be of benefit to you? Does your current telco company provide you with monitoring and a dedicated line for ticket resolution? Will they monitor your network 24/7 and alert problems to you before you notice them or before it negatively impacts your business? Ask about our Circuit Monitoring with Ticket Resolution. Let Uniteem be the liaison between you and the carrier?Ask us about our Free Circuit Monitoring when you order a circuit through Uniteem,or ask how we manage outages for our customers with Ticket Resolution Services.

Are you concerned about VoIP call quality?

Do you have connectivity issues from a carrier who
states it isn’t not their fault?

Are you looking to monitor a mixed or hybrid pbx solution?

Call Analytics

Live Voice Management is the practice of viewing and managing the entire communication ecosystem with a focus on your company’s service availability. Uniteem has partners to provide actionable business intelligence on how to define, design, integrate, optimize and manage the technologies that make up your ecosystem as well as monitor and support each customer’s unique configuration. Whatever goods or services your company provided, your business relies on how well you communicate with your customers or clients thorough your voice and data network. Your communications infrastructure can consists of many vendors, service providers with hardware and software which is expected to seamlessly work together. What happens when, not if, there’s a Quality of Service (QoS) issue? Lose any part of your communication capability and your business will suffer!

However, having an accurate, holistic view of your voice and data network can be the solution needed to maintain the QoS/QoE in your business.

Monitor all or part of your unified communications ecosystem, allow our partners to assist you in providing the quality of service and quality of experience both your employees and customers expect.

  • Monitors PBXs, VoIP implementations, network devices and access points across a network
  • Continually tests and tracks the status of the network to detect changes and threats to the end-user experience
  • Monitors call quality and server performance
  • Supports all network devices, even from multiple suppliers
  • Provides support staff with a complete view of your hybrid unified communications ecosystem and provides a unified remote access solution
  • Provides for the backup of network device configuration with verification reports
  • Supports small business voice and data networks as well as large enterprises with multiple locations
  • Reduces costs with automated monitoring and notification, thus minimizing business disruption

Voice

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Data

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Cloud

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Network/Circuit Monitoring

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Download Tech Consultant Brochure.