At a glance
- Fully Cloud Hosted and Remotely Managed
- No On-premise Telephony Hardware Required
- Advanced Features and Functionality Included
- White-Glove 24×7 Service and Support
- Big Cost Savings over Traditional Phone Services
- Seamless Voice Quality
Connectivity shouldn’t need to stop when you leave the office. With the desktop softphone and iOS/Android Mobile App, you can call, chat, sms, fax, and control your presence remotely.
Built-in click-to-call / screen-pop integration allows Mako Voice to connect with Microsoft Outlook and most CRM platforms, such as SugarCRM, Salesforce, Zoho, and ConnectWise.
Predictive dialers connect your agents with answered calls at an increased rate, minimizing idle time for the agents and maximizing their utilization.
When paired with a Mako network security solution, Mako Voice can also provide Seamless Voice functionality: an automatic failover from one broadband network to a second broadband or LTE network without dropping or disrupting active calls.
Mako Voice solves the upcoming e911 requirements today, without additional hardware or upgrades. Read more about our e911 solution.
A benefit of the solution is that mobile customers (like trucks, vending cars, etc) can utilize the cellular network to connect analog telephones and fax machines.
This solution will provide everything most small offices require, and save money in the process. Customers can utilize existing or cost effective telephones and fax machines.